Shipping and Returns

Shipping

  1. When we receive your order, we will do our best to process it as soon as possible. Orders received by 15:00 CET will usually be shipped the same day. Orders received over the weekend or public holiday will be shipped the next business day. Orders paid through a bank transfer are dispatched when we receive funds to our bank account.
  2. Delivery will be made by DHL and you will receive your tracking number by email.
  3. Shipping time normally takes for Europe 1-day, other countries 2-5 days. No delivery on weekends and public holidays.  During Christmas, Easter and the summer holidays, the delivery time may be extended.
  4. Shipping
      • Shipping to EU-Countries:
        Free Shipping for purchase over 100 EUR. There are no additional costs for taking over the shipment, such as customs duties or VAT on delivery within the EU and Monaco.
      • Shipping to Non-EU-Countries:
        When shipping to Non-EU-Countries we charge the net price (excl. VAT) plus shipping costs. Furthermore local taxes and duties can apply. These have to be paid by the customer.

Returns

The buyer can return the product within 15 days from the date of purchase in accordance with the provision of Article 43 of the Consumer Protection Act of the Republic of Slovenia, with the recommended shipment in the original packaging. Please contact [email protected].